Privacy Policy for your information.

01Who We Are

PITSAL Interio is an interior design and execution studio in India, offering services such as full home interiors, modular kitchen design, wardrobes and storage, office and commercial interiors, turnkey renovation, and 2D/3D interior design planning.

• Website: https://pitsalinterio.in/
• Phone: +91 73405 50504
• Email: hello@pitsalinterio.in
• Service Area: Pan India

02Information We May Collect

When you visit our website or contact us, we may collect information that helps us understand your requirement and respond properly.

Personal Information

• Full name, phone number and email address
• City, location, property type and project type
• Approximate project size, budget direction and timeline
• Messages, requirements or enquiry details you choose to share

Project Information

• Floor plans, site photos and room dimensions
• Reference images, design preferences and material preferences
• Existing site condition details and renovation-related information

Website Usage Information

Some technical information may be collected automatically, such as IP address, browser type, device type, pages visited, time spent on pages and approximate location based on browser or device data.

03How We Collect Information

We may collect information when you interact with PITSAL Interio through our website or communication channels.

• When you fill out a contact or enquiry form
• When you click a WhatsApp, call or email button
• When you send us a WhatsApp message, call us or email us
• When you share floor plans, site photos or reference images
• When you request a consultation, estimate or BOQ discussion
• When you browse our website, services, blog or project pages

04How We Use Your Information

PITSAL Interio may use your information for genuine business, consultation and service purposes.

• To respond to your enquiry
• To contact you through phone, WhatsApp or email
• To understand your interior design requirement
• To discuss space planning, materials, design direction and budget
• To prepare consultation notes, estimates or BOQ-related discussions
• To share service information, project updates or design guidance
• To improve our website, services and customer experience
• To maintain records for project coordination and support
• To prevent misuse, spam or security issues
• To comply with applicable legal or regulatory requirements

We do not sell your personal information.

05WhatsApp, Phone and Email Communication

When you contact PITSAL Interio through WhatsApp, phone or email, your communication may be handled through third-party platforms such as WhatsApp, telecom networks or email service providers.

By contacting us through these channels, you understand that your communication may also be subject to the privacy practices of those platforms.

We may use your contact details to respond to your enquiry, follow up on your project requirement or provide information related to PITSAL Interio services.

06Sharing of Information

We may share your information only when required for genuine business, service, project or legal purposes.

• With internal team members who handle consultation, design or execution
• With designers, site coordinators, contractors, craftsmen or vendors involved in your project
• With service providers who help operate our website, email, forms, analytics, hosting or security
• With payment, accounting or documentation providers if required for project billing
• With legal, regulatory or government authorities when required by law

We do not sell, rent or trade your personal information to third parties.

07Project Images, Plans and References

If you share floor plans, site photos, reference images or project-related files with us, we use them to understand your requirement, prepare design direction, discuss scope or coordinate your project.

We will not intentionally publish your personal project images, address details or private floor plans publicly without your permission. If any project is shared as a portfolio, case study or social media post, we aim to keep personal and sensitive client details private unless approved otherwise.

08Cookies and Website Tracking

Our website may use cookies or similar technologies to improve browsing experience, understand website performance and support basic website functionality.

• To remember basic website preferences
• To understand which pages are visited
• To improve website speed and usability
• To monitor website security
• To measure website traffic and performance

You can control or delete cookies through your browser settings. However, disabling some cookies may affect certain website features.

09Analytics and Third-Party Tools

We may use third-party tools and services to operate, secure and improve our website. These may include tools for:

• Website hosting, WordPress functionality and website security
• Spam prevention, analytics and performance measurement
• Search performance monitoring and contact forms
• Email communication, WhatsApp communication and embedded maps or media where used

These third-party services may collect limited technical or usage information according to their own privacy policies.

10Payment and Billing Information

If you proceed with a paid consultation, design service, material order, execution work or turnkey project, payment-related information may be collected for billing, accounting and project records.

PITSAL Interio does not ask you to share sensitive banking passwords, OTPs or card PINs. Please do not share such sensitive information with us through WhatsApp, email, phone or website forms.

11Data Retention

We keep your information only for as long as reasonably necessary for responding to your enquiry, providing consultation or project support, managing project records, business communication, legal or accounting requirements, and service improvement.

If your enquiry does not convert into a project, we may still retain basic communication records for a reasonable period for follow-up, reference or service improvement, unless you request deletion where applicable.

12Data Security

We take reasonable steps to protect your information from unauthorised access, misuse, loss or disclosure. However, no method of online transmission or electronic storage is completely secure.

You should avoid sharing highly sensitive personal information, financial passwords, OTPs or confidential documents through unsecured channels.

13Your Choices and Rights

Subject to applicable laws, you may contact us to request access, correction or deletion of your personal information where applicable.

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of information where applicable
• Withdraw consent for certain communications
• Ask questions about how your information is used
• Request that we stop promotional or follow-up communication

To make a request, contact us at hello@pitsalinterio.in or call +91 73405 50504.

14Marketing and Follow-Up Communication

If you contact PITSAL Interio, we may follow up with you regarding your enquiry, project requirement, consultation, estimate or related service information.

We may also share relevant updates, interior planning tips, project information or service details. You can ask us to stop sending such communication at any time.

15Children’s Privacy

Our services are intended for adults and property decision-makers. We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact us and we will take appropriate steps.

16External Links

Our website may contain links to third-party websites or platforms such as WhatsApp, Google services, social media pages or external resources. We are not responsible for the privacy practices, content or policies of third-party websites.

Please review their privacy policies before sharing information on those platforms.

17Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website features, business practices or legal requirements.

The updated version will be posted on this page with a revised effective date.